Terms Of Sale

TERMS OF SALE

Introduction

This website is owned and operated by ARCADIO, In using the services provided by our website ARCADIO you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website. ARCADIO reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website are owned by ARCADIO. Any use of this website or its contents, including copying or storing it in whole or part without the permission of ARCADIO is prohibited. If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to info@ARCADIO.in

Eligibility Criteria

If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 are not eligible to use this website. Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.

Pricing & Payment

Domestic Orders

For orders being shipped within India, the payment can only be accepted in INR. Prices will be MRP and VAT (Value Added Tax)/CST (Central Sales Tax), as applicable. In case of international credit cards being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. If you have made the payment by International card or foreign bank issued card then you will be required to send us any government issued photo Identity proof.

  • For example:
  • Pan card
  • Driving License
  • Passport
  • Voter identification card
  • Postal identification Card (Aadhar)

International Orders

Payments for International Orders are accepted by using International credit/debit cards only. For international orders, currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order. For shipments being sent outside India, Prices will include all the applicable taxes in India and the shipping and handling charges.

For International Orders you will be required to send us government issued photo Identity proof

  • preferably:
  • Driving License
  • Passport
  • NOTE: Indian issued cards will not be accepted for international orders.

Delivery Schedule

We understand that your privacy is important to you and we respect that. We ensure you that ARCADIO maintains complete confidentiality of the details that you have shared with us and will not share it with any third party. A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered customers can track their order by clicking Track Order and find the order status.

Your Obligations

You have to provide true, accurate, current and complete information about yourself while registration on www.ARCADIO.in

You should maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, incomplete or not current or if ARCADIO has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our website. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by ARCADIO for re-delivery shall be claimed from you and you shall bear such expenses.

You will provide authentic and true information in all instances where such information is requested of you. ARCADIO reserves the right to confirm and validate the information and other details provided by you at any point of time. Further, ARCADIO also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely), ARCADIO has the right in its sole discretion to reject the registration and debar you from using the services of www.ARCADIO and or other affiliated websites without prior intimation whatsoever.

You confirm that the address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.

Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item’s description.

If there is any delay in the delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, then you shall not hold ARCADIO liable for such delay in the delivery of the product.

In case you use International card or foreign bank issued card for payment of domestic order or you have ordered something to be delivered outside India, then you have to provide us any government issued photo identity proof.

  • For example:
  • Pan card
  • Driving License
  • Passport
  • Voter identification card
  • Postal identification Card (Aadhar)

Restrictions

ARCADIO reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. ARCADIO reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.

Site Security

You are prohibited from violating or attempting to violate the security of this website, including, without limitation:

Accessing data not intended for you or logging onto a server or an account which you are not authorized to access; Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; Attempting to interfere with service to any other user, host or network , including , without limitation via means of submitting a virus to the site, overloading, “flooding”, spamming , “mail-bombing” or “crashing”; Sending unsolicited email, including promotions and/ or advertising of products or services; Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, posting violations of system or network security may result in civil or criminal liability. ARCADIO will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox).

Cancellation by ARCADIO

There may be certain orders that ARCADIO cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which ARCADIO identifies for not accepting the order. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

Cancellation by CUSTOMER

Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customer can always check the status of their order from Track Order option Track Order option available at www.ARCADIO in Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use). Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque. NOTE: In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest.

Privacy Policy

We understand that your privacy is important to you and we respect that. We ensure you that ARCADIO maintains complete confidentiality of the details that you have shared with us and will not share it with any third party. We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback , contests , newsletters and placing an order. At any point in time you can unsubscribe to our newsletters or any other information which you may receive from ARCADIO. Also, for enhanced security, ARCADIO does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective banks’ servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer). The payments on our website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of the customers.

Fraudulent Transactions

ARCADIO reserves the right to recover the cost of goods, collection charges, damages caused to ARCADIO and legal expenses from persons using the site fraudulently. ARCADIO reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Reviews, Feedbacks, Suggestions

All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered in connection with your use of this website will be and remain the property of ARCADIO. Such disclosure, submission or offer of any comments shall constitute an assignment to ARCADIO of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, ARCADIO owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise of any comments. ARCADIO will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. ARCADIO will be under no obligation –

To maintain any comments in confidence

To pay you any compensation for any comments

To respond to any comments

You agree and confirm that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s) and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of spam. ARCADIO does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to this website. You grant ARCADIO the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you further agree to keep indemnified ARCADIO and its affiliates for all claims resulting from any comments submitted by you. ARCADIO and its affiliates are not responsible nor assume any liability for any comments submitted by you or any third party.

Copyright & Trademark

ARCADIO reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively “content” are intended solely for personal and non-commercial use. You may download or copy the contents and other materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the website or any related software. All software used on this website is the property of ARCADIO or its suppliers and they are protected by Indian and international copyright laws.

Force Majeure (Unforeseen Circumstances)

We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactments’ of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.

Termination

This user agreement is effective unless and until terminated by either you or ARCADIO. You may terminate this user agreement at any time by informing us in writing through Indian postal services by registered/ speed post that you no longer wish to be associated with this website, provided that you discontinue any further use of this website. ARCADIO may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to ARCADIO. Upon any termination of the user agreement by either you or ARCADIO, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. ARCADIO’s right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.

Governing Law & Jurisdiction

This user agreement shall be construed in accordance with the applicable laws of India. The courts at Chennai shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement.

Modification of Terms & Conditions and Services

ARCADIO reserves the right at any time to modify the terms and conditions of this user agreement without any prior notification to you. Subsequent to any such modification of the user agreement, we will inform you of the modifications in the user agreement through e-mail at the address provided by you while registration on our website. You can access the latest version of the user agreement at any given time on ARCADIO. You should regularly view the user agreement on ARCADIO. In the event the modified user agreement is not acceptable to you, you may undertake to discontinue using our service. However, if you continue to use our service you shall be deemed to have agreed and accepted to the modified terms and conditions and you undertake to abide by the modified terms and conditions and you undertake to abide by the modified user agreement.